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Our Vision, our values, the future

Accessing psychiatric appointments in Queensland has become challenging due to long waitlists, making it difficult for individuals to receive the necessary treatment and care. To address this issue, Katie at Psychiatry Support is leading an exceptional team focused on enhancing accessibility. Their mission is to ensure the community receives timely and effective psychiatric support, consistently reflecting their core business values in the support they deliver. The company's vision includes expanding the team to provide further specialised treatments, ensuring comprehensive and specialised care for those in need.

Katie moved to sunny Queensland 7 years ago from the UK, following her dreams, and has settled with her two young children. She is excited to embark upon her journey with Psychiatry Support and looks forward to providing an exceptional service to the community.

The team she leads genuinely care about the treatment and service they provide. Below is feedback received for Katie in an Excellence Award nomination for 2024, the founder of Psychiatry Support;

"Katie's nature and knowledge in providing patient-centered mental health care is refreshing and enlightening. Regardless of the role she holds - and she's filled various roles in Mental Health during her tenure - Katie goes above and beyond, setting a fine example for colleagues, her staff, patients, and consumers in the mental health service. She does this effortlessly, applying dedication, collaboration, motivation, care, and compassion consistently, and to a high standard. Katie is always respectful in how she engages with others, valuing diverse perspectives and voices, and understanding that every contribution is unique and valuable. She treats everyone - both staff and patients - with respect, regardless of their background, and always shows a great understanding of the need to value diversity and inclusion to ensure we provide the best possible outcomes and experiences. Katie communicates with clarity, transparency, and respect to staff of all disciplines and all consumers accessing mental health support. Navigating the health system can be daunting and tricky, even more so for a person with a mental illness. Katie leads by example and genuinely partners with consumers, their families, and carers to ensure they receive the best care possible. She listens and values opinions and always makes you feel that your contribution is important, ensuring consumers receive person-centered care in a manner that is calm, polite, and respectful."

 

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