Privacy and Confidentiality for telehealth appointments at Psychiatry Support, we are committed to protecting the privacy and confidentiality of your personal and health information. We adhere to all relevant privacy laws and regulations, including the requirements set out by the Queensland Health (Health Privacy Principles) and the Information Privacy Act 2009 (Qld).Data Collection and Storage: We use Gentu Genie, a secure, cloud-based practice management system, to collect and store your personal and health information. All data is encrypted during transmission and storage, ensuring that your information is protected from unauthorized access. Gentu Genie complies with the Australian Privacy Principles and Queensland Health Privacy Principles, ensuring the highest level of data protection.Telehealth Consultations: Telehealth sessions are conducted via secure, encrypted platforms that meet privacy standards for confidential communication. Your sessions will not be recorded unless explicitly agreed upon, and any recordings will be securely stored in compliance with Queensland legislation.Compliance with Queensland Legislation: We comply with the Information Privacy Act 2009 (Qld) and the Queensland Health Privacy Principles, which govern the collection, use, and disclosure of your personal information. These laws ensure that your health information is handled with the utmost care and confidentiality.Access to Information: Only authorised personnel involved in your care will have access to your personal and health information. We do not share your information with third parties without your explicit consent, except as required by law. Under Queensland legislation, you have the right to access your health information and request corrections where necessary.Your Rights: You have the right to access your health information, request corrections, and ask for more details about how your information is handled under Queensland law. If you have any concerns about privacy or confidentiality, please contact us.Contact Us: If you have any questions about our privacy practices or if you need more information regarding your rights under Queensland legislation, please contact Psychiatry Support on (07)40196131.